UK Shipping

All Items are shipped via Royal Mail. We send out all orders out on a 3-5 day tracked service. We do not send out tracking numbers automatically but if you do wish to have it please email us via the website and we can forward on.

Please allow up to 10 working days for an order to arrive.

 

Europe Shipping

All Items are shipped via Royal Mail. This service varies in price depending on your location. Orders usually take 2-8 working days to arrive.

Unfortunately some countries in Europe are not serviced by Royal Mail and in these circumstances we can not offer shipping.

 

Missed Parcels

All deliveries will be attempted and in the event you are not home you will be given an opportunity to re-arrange your delivery to a more suitable time or location.

If you do not contact Royal Mail and they have made an attempt to deliver it is at this point the items will be returned to the us. We will issue a refund for the goods minus the return postal charge and any additional fees incurred.

We advise that you ensure your delivery address is correct; that you have provided a valid email and mobile phone number and that you have selected a delivery address that is convenient (home or work).

 

Duty and other charges

Please be aware that some countries charge taxes & duty on goods received into the country. It is the customers’ responsibility to pay for these.

If the customer forfeits the payment or does not accept the package due to the customs charges then the items will be returned to us. We will refund the cost of goods minus the shipping and any charges incurred while in transit.

In some cases this can mean a forfeit of any refund as return shipping and associated charges can equal more than the amount paid for the goods so we highly recommend you look into any additional costs before you place your order.

Inkredible Kreations cannot be held responsible for these charges, it is the responsibility of the customer to be aware of their own countries rules and regulations regarding imports from the UK.